The Problem This Solves By default, the system records abandoned sessions — but you control exactly what data gets saved and how sensitive behaviors are handled. This guide shows how to choose which customer fields to capture, which form events to log, and how to set the timeout that officially marks a session as abandoned. […]

The Problem This Solves Most customers who open your COD order form never submit it. Without a way to see who they are and what they were buying, that revenue disappears silently. This guide introduces the Abandoned Checkout dashboard — what it tracks, how to read it, and what the numbers tell you about your […]

The Problem This Solves A list of abandoned sessions is only useful if you have a structured way to work through it. The Recovery Pipeline turns your abandoned leads into a visual Kanban board where you can track every contact attempt, send personalized WhatsApp messages, generate discount codes, and confirm wins — all without leaving […]

The Problem This Solves Raw session data is only useful if you can quickly find the leads worth acting on. This guide explains every status badge the dashboard assigns to a session, how to filter and search the sessions list, and what you see when you open a single session to inspect it in detail. […]

The Problem This Solves Capturing customer data before they submit a form is a powerful recovery tool — but it must be done transparently. This guide explains how to display a consent notice to customers before their session is saved, how to anonymize IP addresses, and how to control how long abandoned session records are […]

The Problem This Solves Not all abandoned sessions are worth your time. Some are empty — a visitor who clicked the form and left immediately, with no name or phone number recorded. Others are the leads most likely to convert, buried in a long list. This guide explains two Plus-exclusive tools that solve both problems: […]