Terms of Service

Welcome to Yaxii Dev. These Terms of Service govern your access to and use of yaxii.dev, your Yaxii account, the customer portal, checkout, documentation, downloads, licenses, support services, and any digital products made available through the platform.

By creating an account, placing or confirming an order, downloading a product, activating a license, or using any Yaxii product, you agree to these Terms and to the policies referenced in them.

1. Who we are

Yaxii Dev is operated by:

• Legal entity / trade name: Yaxii Dev
• Tax identification number: 10116600001215061680
• Support email: support@yaxii.dev
• Support phone / WhatsApp: +213541035131

2. Products covered by these Terms

These Terms apply to all Yaxii digital products and services, including but not limited to:

• Yaxii Smart Form
• Yaxii COD Theme
• YSF Shield
• Abandoned Checkout Plus
• Yaxii add-ons, integrations, themes, plugins, templates, documentation, downloads, and license-related services

Unless expressly stated otherwise, all products sold through the platform are digital software products. No physical goods are shipped.

3. Account requirement

A Yaxii account may be required to purchase, download, activate, manage, or update products and licenses.

Your account may contain:

• purchased products
• license keys
• downloads
• invoices and order records
• support requests
• activation history
• payment and verification status

You are responsible for maintaining the confidentiality and security of your account credentials and for activity performed through your account. You must not sell, share, transfer, or provide access to your account to another person without Yaxii’s written approval.

4. Product information and order confirmation

Before you confirm an order, the applicable product page and checkout provide the material information relating to the purchase, including the product, license type, number of permitted websites, price, billing type, payment method, delivery method, and relevant policies.

Before final confirmation, you are responsible for reviewing the details of your order and correcting any errors, including the selected product, plan, site allowance, billing mode, currency, and payment method.

Your explicit confirmation of the order constitutes your request to purchase the selected digital product under the terms displayed at checkout and these Terms, subject to successful payment or payment verification where required.

5. Prices and currencies

Prices may be displayed in DZD, USD, or other supported currencies.

Yaxii may maintain different fixed prices for local and international customers. Prices displayed in USD may therefore differ from prices displayed in DZD and are not necessarily calculated using a real-time currency conversion rate.

Yaxii may change prices at any time. A price change does not affect an order that has already been validly confirmed and paid.

Taxes, payment-processing fees, currency-conversion charges, banking fees, or other third-party charges may apply depending on the selected payment method, transaction, and customer location.

6. Payment methods

Available payment methods may include:

• Eddahabia / CIB through a supported local electronic payment gateway
• BaridiMob / CCP manual transfer
• Wise manual transfer
• RedotPay manual transfer
• other supported payment methods introduced by Yaxii

Online gateway payments may result in automatic license delivery after successful payment confirmation. Manual payments require proof of payment and verification before the corresponding license or download access is delivered.

Yaxii may reject, cancel, hold, or request additional verification for payments that appear suspicious, incomplete, reversed, disputed, duplicated, unauthorized, or fraudulent.

7. License and digital product delivery

For successfully confirmed online payments, licenses and digital access are normally generated automatically and made available through the customer portal and/or the email address associated with the order.

For manual payments, the license or digital access is provided only after Yaxii verifies the payment and associates it with the applicable order.

Yaxii is not responsible for delays caused by incorrect payment references, missing or invalid payment evidence, bank or payment-provider processing delays, external service interruptions, or inaccurate customer information.

8. Software license

Purchasing a Yaxii product grants you a limited right to use the software in accordance with the purchased license. It does not transfer ownership of the software, source code, brand, design, documentation, licensing systems, or other intellectual property.

Your license rights, site limits, activation rules, and restrictions are further described in the Software License Policy.

9. Updates and support

Products may include updates and support according to the license or product package purchased. The applicable scope and duration of support are described on the product page and in the Support & Updates Policy.

Yaxii may release updates, bug fixes, security patches, compatibility improvements, feature changes, and technical improvements.

You are responsible for maintaining appropriate backups and, where reasonably possible, testing significant updates before applying them to a production website.

10. Lifetime licenses

A lifetime license provides long-term use of the purchased product under the license terms and site limit stated at the time of purchase.

Unless expressly stated otherwise, a lifetime license does not include lifetime custom support, lifetime custom development, unlimited websites, every future Yaxii product or service, or guaranteed compatibility with every future change to WordPress, WooCommerce, hosting platforms, plugins, payment gateways, APIs, or third-party services.

Support included with a lifetime license may be limited to a defined period, such as one year, where this is stated on the applicable product page or in the Support & Updates Policy.

11. Third-party services

Some Yaxii features may integrate with or depend on third-party services, including payment gateways, SMS providers, WhatsApp providers, Firebase, Twilio, Google, Meta, shipping providers, hosting providers, analytics services, email providers, and other external APIs.

Unless expressly stated otherwise, Yaxii does not control those third-party services and is not responsible for their outages, pricing changes, API changes, account restrictions, policy changes, delivery failures, availability, or other service limitations.

12. No guaranteed business results

Yaxii products are software tools intended to improve or assist with WooCommerce workflows, COD checkout operations, conversion handling, shipping workflows, security, and store management.

Yaxii does not guarantee any particular level of revenue, sales, conversion rate, advertising performance, shipping success, fraud prevention, fake-order reduction, customer retention, or profitability.

13. Customer responsibilities

You are responsible for:

• using supported and reasonably compatible WordPress, WooCommerce, PHP, hosting, and browser environments
• maintaining backups before installing or updating software
• protecting your WordPress administrator, hosting, email, and Yaxii account credentials
• configuring and using Yaxii products appropriately
• complying with laws and regulations applicable to your business and market
• providing notices and obtaining consent from your customers where legally required
• using payment methods, APIs, integrations, and third-party services lawfully
• not using Yaxii products for unlawful, abusive, deceptive, infringing, or fraudulent activities

14. Prohibited behavior

You must not:

• copy, resell, redistribute, leak, publish, or improperly share Yaxii products or license keys
• reverse engineer, bypass, disable, remove, alter, or interfere with licensing, update, integrity, or security controls for the purpose of defeating those controls
• use cracked, nulled, leaked, unlawfully modified, or otherwise unauthorized copies
• overload, scrape, probe, attack, disrupt, or abuse Yaxii infrastructure or services
• use Yaxii products for spam, fraud, scams, impersonation, harassment, phishing, or unlawful violations of privacy rights
• submit forged, manipulated, or false payment evidence
• initiate fraudulent chargebacks or knowingly false payment disputes after receiving valid access to a product
• use the products in violation of Algerian law or any other law applicable to you

Additional restrictions may be described in the Acceptable Use & Anti-Piracy Policy and Software License Policy.

15. Refunds

Refund requests are handled under the Refund & Setup Guarantee Policy and any mandatory rights provided by applicable law.

Because Yaxii products are downloadable digital software, refunds are not unconditional. Subject to applicable law, Yaxii may refuse refund requests involving successful product delivery and setup, buyer’s remorse after download, unsupported environments, failure to cooperate with reasonable troubleshooting, misuse, piracy, fraud, or other circumstances described in the Refund & Setup Guarantee Policy.

16. Account suspension and license termination

Yaxii may suspend or terminate an account or license, and may restrict downloads, updates, or support, where there is a material violation of these Terms or applicable policies, including license sharing, piracy, fraudulent payment evidence, abuse of support, attacks against the platform, unlawful use, or attempts to bypass license controls.

Where appropriate, Yaxii may investigate suspected abuse before or after taking protective action.

Suspension or termination does not cancel outstanding payment obligations and does not prevent Yaxii from taking lawful technical or legal measures against fraud, piracy, abuse, or unauthorized use.

17. Changes to products and policies

Yaxii may update its products, features, documentation, policies, prices, support scope, and platform functionality over time.

Changes to pricing do not retroactively alter completed purchases unless expressly agreed with the customer.

Material changes to these Terms or related policies will be published on the website or otherwise made reasonably available. Continued use of the affected services after the updated terms become effective constitutes acceptance of those changes, subject to any rights that cannot lawfully be waived.

18. Limitation of liability

To the maximum extent permitted by applicable law, Yaxii is not liable for indirect, incidental, or consequential losses, including lost profits, lost sales, wasted advertising expenditure, business interruption, shipping losses, data loss, hosting failures, third-party service failures, or problems caused by third-party plugins, themes, custom code, caching systems, hosting configuration, payment gateways, external APIs, or user configuration.

To the maximum extent permitted by applicable law, Yaxii’s aggregate liability for a claim directly relating to a paid product will not exceed the amount actually paid by the customer for that product during the applicable current license period.

Nothing in these Terms excludes or limits any liability, warranty, remedy, or consumer right that cannot legally be excluded or limited under applicable law.

19. Governing law and dispute resolution

These Terms and electronic transactions with Yaxii are governed by the laws applicable in Algeria where Algerian law applies, without prejudice to any mandatory law or consumer protection rule that must apply to a particular customer or transaction.

Before initiating formal proceedings, the parties should first make a reasonable attempt to resolve the dispute through Yaxii support, including by providing sufficient information to identify the relevant account, order, payment, license, and issue.

If the dispute cannot be resolved amicably, it may be submitted to the competent court or authority determined under applicable Algerian law or other mandatory law governing the dispute.