They left.
Their phone number didn't.
The moment a buyer starts typing, Yaxii captures their phone, their product, and how far they got. You see exactly where they dropped — and reach out with one WhatsApp click.
A drop-off is data — if you actually capture it.
- Buyer fills half the form, then leaves.
- You never knew they were on your site.
- Their phone number is gone forever.
- Ad budget paid, nothing to recover.
- Phone captured the moment they type it.
- New row in your dashboard with full context.
- One-click WhatsApp with their product ready.
- Outcome logged. Pattern visible. Next time, fixed.
Every lost order, in one clean list.
Filter by wilaya, age, status or product. Click any row to see the full timeline — what they picked, what stopped them, how long they hesitated. Recovery becomes a workflow, not a guess.
- Filter by wilaya, age, status, product
- Full timeline of what the buyer did
- See the exact step that rejected them
- Mark as contacted, won, or lost
Open WhatsApp with the message already written.
Yaxii prepares the message and pre-fills the buyer's number. You read it, change a word if you want, and send. No spam tool. No automation. Just your team having a real conversation.
- Pre-filled message templates
- Buyer's phone number, ready to send
- Edit the message before you send it
- Save the conversation as a note on the order
Four steps. No spam. No bots.
Yaxii prepares the context — your team makes the call. That's how recovery should work.
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1
See the abandoned order
A new row appears in your dashboard with the buyer's phone, product, and the exact step they left at.
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2
Open WhatsApp in one click
Yaxii prepares the message and pre-fills the buyer's number. You don't type anything — just send.
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3
Talk like a human
No automated spam. Your team writes the closing line, asks the right question, and saves the sale.
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4
Log what happened
Mark the row: contacted, won, or lost. Patterns get visible. Next month, fewer drop-offs.
Find out why buyers leave — and fix it.
After a few weeks, you'll see the patterns. A wilaya with high abandonment? A product with too many drop-offs at the same step? The dashboard surfaces them so you stop guessing and start fixing.
- Top reasons buyers drop off
- Wilayas with the most abandoned orders
- Products with the highest drop-off rate
- Recovery win rate per team member
Recovery is bundled.
No separate purchase — abandoned checkout ships with every Smart Form license.
Personal
- All Smart Form features included
- 58 wilayas + 77 Algerian shipping providers
- Abandoned-checkout recovery
- Bot & fake-order protection
- EN / AR / FR with RTL
Business
- All Smart Form features included
- 58 wilayas + 77 Algerian shipping providers
- Abandoned-checkout recovery
- Bot & fake-order protection
- EN / AR / FR with RTL
Agency
- All Smart Form features included
- 58 wilayas + 77 Algerian shipping providers
- Abandoned-checkout recovery
- Bot & fake-order protection
- EN / AR / FR with RTL
Honest answers
Do you send WhatsApp or SMS automatically?
No. Recovery is manual on purpose. Yaxii prepares the message and the buyer's number; your team sends it themselves so it always feels human.
When is an order marked abandoned?
After the idle time you set in your settings. Manual statuses (contacted, won, lost) are never overwritten by the system.
Do I need the buyer's consent?
Yes, and Yaxii makes it easy — turn on the consent banner with EN / AR / FR copy and link to your privacy page in one toggle.
Where does the data live?
On your own WordPress site. Yaxii doesn't send any of it to a third-party service. You control retention and deletion.
Turn drop-offs into a recovery pipeline.
Stop guessing why buyers left. See the data, click the link, close the loop.